CONCIERGE & MEMBERSHIP PRACTICES

    Personal care for your members,
    matched by their pharmacy.

    Concierge and membership practices are built on time and access. We bring the same attention to the pharmacy side: send us the prescription, a pharmacist reviews the formulation, and we compound it for the named patient and ship it to their home, wherever they are in all 50 states and the District of Columbia.

    Shipping to all 50 states + DC

    LET’S BUILD YOUR PHARMACY PLAN

    Bring us
    your next chapter.

    Launching a clinic. Expanding a program. Looking for a better fit. Start a conversation about the fulfillment partnership your team needs.

    • Discuss your program and formulation needs
    • Map API and packaging requirements
    • Review contracts, billing and rollout
    Already ready to set up your clinic?Start in the Clinic Onboarding app

    Tell us what you’re building.

    Start with your program. We’ll help define the pharmacy side.

    We’ll call to talk through your program.

    Business inquiries only. Do not include patient information, prescriptions, or proprietary formulas. We can arrange an NDA before discussing confidential formulation details. See our privacy policy.

    API connections availableDedicated formulation teamNDA-supported developmentBranded packaging options

    BUILT AROUND YOUR MEMBERS

    Pharmacy support that fits the way you practice.

    Your members are used to reaching someone who knows them. Your prescribers can call our pharmacists directly about a base, a sensitivity or a combination, and a dedicated account manager handles the operational side of the partnership.

    01

    Easy for your team

    Send prescriptions by direct API connection, e-prescribing or our provider portal. Each one is prepared for the named patient and shipped to their home, with tracking on every order.

    02

    Wherever your members are

    Members travel, keep a second home or relocate. We are licensed in all 50 states and the District of Columbia, so their prescriptions can stay with one pharmacy when they do.

    03

    Made for the individual

    A pharmacist reviews every formulation before it is made. Hypoallergenic bases and dye-free, lactose-free or filler-free options are available for members with sensitivities, and custom formulas are developed on request.

    WHAT WE PREPARE

    What we prepare for concierge and membership practices.

    01

    Bioidentical estrogens

    Estradiol, estriol and Bi-Est (estradiol and estriol), prepared as hypoallergenic creams, an olive oil base topical or vaginal preparations.

    02

    Progesterone and DHEA

    Oral capsules, compounded to order for each member at the strength on the prescription.

    03

    Testosterone

    A hypoallergenic cream or an olive oil base topical, and a topical gel when a prescriber requests one.

    04

    Vaginal preparations

    Estradiol and estriol vaginal creams, estriol combined with DHEA, and a hyaluronic acid vaginal base.

    05

    Low dose naltrexone

    Prepared as an oral capsule or a tablet, depending on the strength your prescriber writes.

    06

    Custom formulations

    Hypoallergenic bases and dye-free, lactose-free or filler-free options, plus custom formulas developed on request with our formulation development team.

    Related: Information for prescribers · BHRT fulfillment · NP & PA-led practices · Functional medicine practices · LDN fulfillment for clinics · White-label fulfillment

    MORE OF YOUR PROGRAM, CONNECTED

    Three capabilities.
    One pharmacy partner.

    Bring your clinical, technical and brand requirements into the same partnership conversation.

    Connect your platform

    Send orders through a direct API connection. Available connections also cover workflow status, medication lists, allergies, production and batch release updates, shipping and tracking.

    Develop your formulations

    Meet with our formulation development team ahead of launch. Products are researched, developed and tested before staff rollout. NDAs are available for proprietary work.

    Build your brand experience

    Choose white-label or branded packaging with a pharmacy-approved, compliant prescription label. Define the details as part of your fulfillment agreement.

    BEFORE YOUR FIRST SHIPMENT

    Build readiness
    into your launch.

    Formulation development starts in scheduled meetings ahead of launch. Together, we define the work required to move from an idea to a program your staff is prepared to support.

    1. 01

      Define your program

      Discuss your patient population, clinical requirements, platform, anticipated volume and launch goals.

    2. 02

      Meet the development team

      Schedule formulation discussions before launch. Arrange an NDA before sharing proprietary details.

    3. 03

      Develop & test

      Proposed products are researched, developed and tested before staff rollout. Confirm program feasibility and readiness with our team.

    4. 04

      Align & roll out

      Agree on integration scope, packaging, fulfillment contracts and billing terms. Prepare staff and coordinate the rollout.

    OPTIONAL: SPECIALTY DETAILS

    Explore your specialty.

    Choose the program you want to discuss. You can start a conversation here, or read the specialty details first.

    Have another specialty in mind? Tell us what you’re building.

    CLEAR EXPECTATIONS

    The details
    worth asking about.

    Agree on the scope before you build your launch around it.

    Do you work with concierge and membership practices?

    Yes. We fill valid prescriptions from concierge, membership and other direct-pay practices, just as we do for any prescriber. Practices that want a formal arrangement, such as API intake or branded packaging, set it up through clinic onboarding, and our formulary catalog is shared once onboarding is complete.

    What do you compound for concierge practices?

    Bioidentical estrogens (estradiol, estriol and Bi-Est) as hypoallergenic creams, an olive oil base topical or vaginal preparations; progesterone and DHEA as oral capsules; testosterone as a hypoallergenic cream, an olive oil base topical or a topical gel; and low dose naltrexone as an oral capsule or a tablet, depending on the strength prescribed. Custom formulas are developed on request.

    Can members who travel or split their year between two states stay with you?

    Yes. We are licensed in all 50 states and the District of Columbia and ship each prescription to the address the patient gives us. Prescribing rules follow the patient’s location, so your prescribers should confirm they are authorized to prescribe for the member where the member is.

    Where can ProCompounding ship?

    We ship to all 50 states and Washington, DC. Your program’s medication and fulfillment requirements are reviewed during onboarding.

    How long does compounding take?

    We compound most preparations within 48 hours of receiving a complete, valid prescription and the resolution of any patient, clinical or payment requirements. Custom formulations, controlled medications, high-volume launches and preparations requiring additional testing or release procedures may require additional time. Shipping time is additional.

    Will we receive a fulfillment contract and billing terms?

    Yes. Fulfillment contracts and billing terms are provided as part of establishing the partnership. Program-specific scope and responsibilities are discussed before rollout.

    Talk to our team

    Pharmacy services and proposed formulations are subject to clinical and pharmacy review and applicable requirements. Launch planning does not replace a clinician’s assessment or establish that a medication is appropriate for a particular patient.

    Compounded preparations are not reviewed or approved by the FDA for safety or efficacy.