Launch Checklist: What to Tell Your Pharmacy Before a Campaign Goes Live

Your launch calendar is your pharmacy's calendar too

When a clinic or telehealth program launches a campaign, the orders reach the pharmacy within days. A compounding pharmacy has to have the ingredients, bases, containers and labels on hand, and batched preparations have to be made, checked and released before they ship. The earlier your pharmacy knows what is coming, the smoother your launch.

Our CEO, Jessica Patrone, Pharm.D., explains how we plan for this in How We Plan Inventory for Clinic Demand on her Compounding Playbook. This post is the short version for the person on your team who sends the heads-up.

What to share, and when

Send these to your account manager as soon as you know them, even as rough estimates:

• The launch date. When the campaign, email or ad spend starts, and when you expect the first prescriptions.
• The preparations. Which preparations your prescribers will write, in which forms, and whether any are new to your program.
• New states. Any state you are adding, so licensure and shipping are confirmed before patients there order.
• Your expected volume. A rough weekly or monthly estimate, and how quickly you expect it to grow. A range is fine.
• Kits and packaging. What goes into each kit, and any branded packaging, labels or inserts that need to be ready.
• How prescriptions will arrive. Direct API connection, e-prescribing or our provider portal, so your workflow is tested before day one.
• Anything that changes. A delayed launch or a paused campaign matters just as much as a bigger one.

Why a rough estimate beats none

A precise number on launch day is less useful than an early, rough one. An estimate lets your pharmacy order materials and plan production ahead of the first prescription. Then, as real orders come in, your account manager compares them with the forecast and adjusts.

How we use it

Every ProCompounding partner has a dedicated account manager, and we plan purchasing and compounding around the volume you share. We have a 48-hour compounding time on most preparations; shipping time is additional. If your program is built around kits or a single core preparation, see our pages on prescription kit fulfillment, LDN fulfillment and ivermectin fulfillment.

Your prescribers decide therapy. Our job is to have the right materials on hand, make each preparation correctly and release it only when it meets our standards. When you are ready, start clinic onboarding.

This article is general information for clinics and is not legal or medical advice.