Frequently Asked

Q: Is Compounding Expensive?

A: Compounding may or may not cost more than conventional medication. The cost depends on factors such as: type of ingredients, equipment required, and time the pharmacist spends researching and preparing the medication.

Q: Is Compounding Legal?

A: Yes, compounding is legal throughout the United States. The chemicals used by compounding pharmacies are obtained from FDA inspected and approved facilities. Compounding has been part of healthcare since the origins of pharmacy, and is widely used today in all areas of the industry, from hospitals to nuclear medicine. Over the last decade, compounding’s resurgence has largely benefited from advances in technology, quality control and research methodology. The Food and Drug Administration has stated that compounded prescriptions are both ethical and legal as long as they are prescribed by a licensed practitioner for a specific patient and compounded by a licensed pharmacy. In addition, compounding is regulated by state boards of pharmacy.

Q: How do I know I am getting a safe compound?

A: All of our compounding is performed by qualified, licensed pharmacists and technicians who have undergone extensive training in the art of pharmacy compounding. All are trained to exceed ASHP guidelines and are routinely validated for performance. ProCompounding Pharmacy is USP797 Certified to prepare compounded medications.  We only use ingredients that are quality-assured through analysis and certification for identification, purity and potency by a graduated chemist at our chemical supplier.

Q: Do I need a prescription for a compounded medication?

A: Yes. A written prescription from a licensed practitioner or veterinarian is required for compounded medications. Compounding pharmacists work together with both practitioners and their patients in order to develop the most appropriate therapy for each person.

Q: What Are The Reasons A Medication Is Compounded?

A:  Because every patient is different and has different needs, customized, compounded medications are a vital part of quality medical care.

The basis of the profession of pharmacy has always been the “triad,” the patient-physician-pharmacist relationship.  Through this relationship, patient needs are determined by a physician, who chooses a treatment regimen that may include a compounded medication.  Physicians often prescribe compounded medications for reasons that include (but are not limited to) the following situations:

  • When needed medications are discontinued by or generally unavailable from pharmaceutical companies, often because the medications are no longer profitable to manufacture;
  • When the patient is allergic to certain preservatives, dyes or binders in available off-the shelf medications;
  • When treatment requires tailored dosage strengths for patients with unique needs (for example, an infant);
  • When a pharmacist can combine several medications the patient is taking to increase compliance;
  • When the patient cannot ingest the medication in its commercially available form and a pharmacist can prepare the medication in cream, liquid or other form that the patient can easily take; and
  • When medications require flavor additives to make them more palatable for some patients, most often children.

Also, compounding is extremely important to the veterinary community, which often requires more flavors, dosages and potency levels than commercially available medications supply.

Q:  If I am out of ProCompounding Pharmacy’s delivery proximity, can my product be shipped to me?

A:  We can currently ship to customers residing in Tennessee and Virginia. All shipments are expertly packed, shipped and insured for safe arrival. When necessary, ice packs and a cooler are used to maintain product stability. We ship products using USPS, UPS, and Fed-Ex.

Q: Can I pay for my medications over the phone with a credit card?

A:Yes, we will be happy to take your payment over the phone using a credit card.  We accept Visa, Mastercard, and Discover.

Q: Will my insurance cover compounded medications?

A: Because compounded medications are exempt by law from having the National Drug Code ID numbers that manufactured products carry, some insurance companies will not directly reimburse the compounding pharmacy. However, almost every insurance plan allows for the patient to be reimbursed by sending in claims forms. While you may be paying a pharmacy directly for a compounded prescription, most insurance plans should cover the final cost.