Delivery and Shipping
Information

We offer free delivery if you live within a 20-mile radius of our pharmacy.  Under certain circumstances, we are able to delivery outside of the 20-mile radius but a delivery fee will be required.

All shipments are expertly packed, shipped and insured for safe arrival. When necessary, ice packs are used to maintain product stability.  Temperature indicators are placed inside the shipment to monitor your medication.  We ship products using USPS and Fed-Ex and currently ship to TN, NC, VA, KY, OH, MS, GA and WV residents.

 

PATIENT SHIPPING INFORMATION

*All prescription medications must be shipped with tracking capability. First-class Mail is not available.

When shipping to a patient, the pharmacy WILL NOT ship until confirming order, pricing, insurance information, payment, etc. with the patient prior to processing the order.

Order Total Shipping/Handling Fee

  • USPS Priority Mail Shipping Non-Refrigerated (~2-5 Business Days)-FREE
  • Fed-Ex Ground** Non-Refrigerated-$15.50
  • Fed-Ex Ground** Refrigerated-16.99
  • Fed-Ex 2nd Day Air-$36.00
  • Fed-Ex Standard Overnight-$55.00

Note: We can only ship refrigerated items Fed-Ex Ground if recipient is within 2 delivery days from pharmacy, otherwise 2nd Day or Overnight Required.

**Fed-Ex Ground transit times vary by recipient location. Please see map for estimated delivery times.  Also, delivery times might be delayed due to inclement weather during winter months.

***NOTE*** Depending on estimated delivery time(s), any order requiring refrigeration that is received on Thursday or Friday, may not ship until the following Monday. Pharmacy will notify patient or clinic for further instruction if this situation arises.

 

PROVIDER/CLINIC SHIPPING INFORMATION

*All prescription medications must be shipped with tracking capability. First-class Mail is not available.  We currently ship to TN, NC, VA, KY, OH, MS, GA, and WV providers/clinics.

 Order Total Shipping/Handling Fee

  • Fed-Ex Ground** Non-Refrigerated >$100-FREE
  • Fed-Ex Ground** Non-Refrigerated <$100-$15.50
  • Fed-Ex Ground** Refrigerated >$100-FREE
  • Fed-Ex Ground** Refrigerated <$100-$16.99
  • Fed-Ex 2ndDay Air-$36.00
  • Fed-Ex Standard Overnight-$55.00

Note: We can only ship refrigerated items UPS Ground if recipient is within 2 delivery days from pharmacy, otherwise 2nd Day or Overnight Required.
**Fed-Ex Ground transit times vary by recipient location. Please see map for estimated delivery times.  Also, delivery times might be delayed due to inclement weather during winter months.

***NOTE*** Depending on estimated delivery time(s), any order requiring refrigeration that is received on Thursday or Friday, may not ship until the following Monday. Pharmacy will notify patient or clinic for further instruction if this situation arises.

Any order received after 12:00 PM on any business day (or anytime on weekends) may not ship until the following business day. If RUSH service is requested, please notate on the prescription prior to faxing OR call the pharmacy. Our staff will do our very best to accommodate urgent requests.